Loyalty goes both ways

Like you and most of the world, we’re making our best efforts to adjust to a rapidly evolving situation. As we navigate this unprecedented crisis, rest assured that our first priority remains keeping our guests, staff and communities safe.

We know that earning ALL - Accor Live Limitless Points and Status is important to you. Understanding that travel plans are being significantly disrupted, we will be crediting 50% of the status nights and points required to achieve your current status level. We will keep you informed of any additional changes to the program as the situation continues to evolve.